Urban Level Master Agent is committed to compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, as well as current data protection legislation. In line with the principles of legality, fairness, and transparency, we present this Privacy Policy to you.
Who is responsible for processing your data?
Urban Level Master Agent S.L. (hereinafter Urban Level)
Tax ID: B70795695
Registered Office: Plaza de los deportes 2, 03590 Altea (Spain)
Email: info@urblevel.com
For what purpose do we process your personal data?
At Urban Level, we process the information you provide to us in order to manage the contractual relationship between us, handle information requests, provide you with offers for services and products that may be of interest, and/or manage your applications.
We process your personal data to manage business relationships and provide our clients and network members with relevant information on activities, products, and services related to the real estate sector. This includes updates on:
- Commercial real estate news based on client preferences.
- Corporate events and updates.
- Articles and insights from our corporate blog.
- Changes in prices of marketed properties within the search criteria of clients.
How long will we keep your personal data?
Your data will be retained for the minimum time necessary to provide the service effectively and to fulfill any legal obligations, as long as required by the contractual relationship. Data will also be stored as long as needed to respond to requests or applications unless you request their deletion.
What is the legal basis for processing your data?
The legal basis for processing your data may include the performance of a potential or subscribed contractual relationship, legitimate interest, legal empowerment, and/or the consent of the interested party. The data we request are appropriate, relevant, and strictly necessary, and you are not obligated to provide them. However, if not provided, it may impact the ability to fulfill the service or offer.
To whom will your data be communicated?
Urban Level will not share your data with third parties unless expressly informed. Communications regarding activities, products, and services may be sent through electronic means if the interested party has given unequivocal authorization.
Your data protection rights
You have the following rights with respect to the personal data you provide:
- Right of access
- Right of rectification or deletion
- Right of opposition
- Right to request the limitation of processing
- Right to data portability
You can exercise these rights by contacting Urban Level at the address provided above or via email at info@urblevel.com, including a copy of your ID or equivalent identification.
Can you withdraw consent?
Yes, you can withdraw your consent at any time for any specific purpose, without affecting the legality of prior processing.
Data security and updates
Urban Level adopts all necessary technical and organizational measures to ensure your data’s security, preventing unauthorized access, loss, or alteration. While we strive to maintain security, absolute protection cannot be guaranteed. Therefore, please inform us of any changes to your personal data to keep them up-to-date.
Confidentiality
All data provided will be treated with utmost care and confidentiality. No data will be transferred to third parties unless required by law or with your express consent.
Client registration authorization
The submission of a registration request through Urban Level does not automatically initiate a commercial relationship, which must be expressly agreed upon.